FAQ

If your system has been well maintained, it may only need repair work upon inspection. The benefit to maintaining your water heater is that repairs are much more painless than a full replacement! Depending on the issue at hand, there could be multiple solutions. If you’ve become familiar with your water heater, you should be able to work with your service technician to figure out the best solution for you, your family, and your budget.

No. John Moore currently installs gas-fired tankless water heaters, but not electric tankless water heaters. Electric tankless water heaters are not as efficient as their gas-fired counterparts. In addition, many Houston homes’ electrical systems aren’t designed to power electric tankless water heaters.

If your water heater has not been well maintained, it may be time for a replacement. If there are issues beyond what a simple repair can fix, such as a cracked tank, a John Moore professional can sit down with you to figure out the best course of action for your replacement. Alternatively, your water heater may have been well maintained but now needs to be retired. Whatever the case may be, John Moore’s professional water heater techs will discuss water heater options that address your needs, budget, and the design of your home to find the best solution for you. Perhaps you’re not getting the hot water your home requires, but there’s nothing wrong with your tank. This could mean your home needs a larger water heater tank, a tankless water heater, or a circulation pump. We might also discuss installing a point-of-use system to heat water at the source. Circulation pumps and point-of-use systems are typically reserved for larger homes.

Keeping your water heater up and running doesn’t have to be complicated. As a homeowner, there are certain steps you should take however to make sure your water heater is professionally maintained and serviced when it needs to be. Become familiar with whether your water heater is tank style or tankless, and if it’s gas powered or electric. (You can learn more about different water heater types by reading the Water Heater 101 section on our Water Heater Service Page.) If you own a tank-type water heater, call the water heater professionals at John Moore for semi-annual flushing, anode rod inspections, and T&P valve checks.