Messaging Terms & Conditions

Messaging Consent and Description

  • Appointment Notifications: Scheduling confirmations, reminders, and status updates
  • Service Updates: Information directly related to your requested service
  • Account Notifications: Critical account-related communications
  • Promotional Offers: Occasional special offers and service updates (optional)

Message Frequency and Characteristics

  • Message Frequency: Varies based on service activity and account status
  • Typically 1-5 messages per service request or active account
  • Frequency may increase during active service periods

Carrier Disclaimer

  • Message and Data Rates May Apply: Standard messaging and data rates from your mobile carrier may be charged
  • John Moore Services does not charge additional fees for messaging beyond standard service rates

Opt-Out and Support Information

Messaging Opt-Out

You may opt out of messages at any time by:
  • Texting STOP to the number sending messages
  • Calling our customer support at (713) 730-2525
  • Emailing [email protected] with "UNSUBSCRIBE" in the subject line

Help and Support

  • Text HELP to receive additional information about messaging
  • For further assistance, contact our customer support:
    • Phone: (713) 730-2525
    • Email: [email protected]
    • Address: 10005 West Sam Houston Pkwy N, Houston, Texas 77064

Privacy Commitment

  • We will not share your mobile contact information with third parties for marketing purposes
  • Messages are solely for service-related communications and optional promotional content
  • Your privacy is protected in accordance with our Privacy Policy

Additional Terms

  • Message delivery is not guaranteed due to factors outside our control
  • Standard text messaging capabilities required
  • Carrier support and message delivery may vary

By continuing to use our service and receiving messages, you acknowledge and accept these Messaging Terms & Conditions.
Last Updated: March 7, 2025