About Our Company

Call John. Get Moore.®

You may know us by our catchy jingle...

But customers know us best for the peace of mind we’ve delivered to homes for the past 50 years. What began with plumbing has grown into a service package that considers each and every aspect of your home. Our goal is to fix your immediate problems and prevent them from ever happening again by addressing their root cause. John Moore has long been the name Houstonians call upon for reliable service and quality results that ultimately save the day – and last for years to come.
  • Plumbing
  • AC & Heating
  • Electrical
  • Pest Control
  • Roofing
  • Remodeling
  • Insulation
  • Lawn Care

Today, customers can really get more from John Moore. With our complete home diagnosis, service capabilities, the best warranties in the industry, and finance options, you can get more done by the team you know best. Our #1 goal is finding sustainable repair, maintenance and renovation solutions that improve your home and your quality of life for years to come.

 

Quality Commitment

Customer Service a Way of Life at John Moore

quality-badgeFrom the moment you pick up the phone, you’ll notice the difference. At John Moore, Customer Service is more than just the name of a single department – it’s a way of life for the entire John Moore team. When it comes to serving you and your home, we simply won’t settle for second best. In fact, it’s our mission.

Our Mission

To make lives better through extraordinary service

What does that mean? That means when you call John, you truly get Moore.

Our Commitment to You

  • Upfront pricing. The price we quote is the price you pay.* No “gotchas.”
  • Guaranteed quality. If the problem returns, so will we. No extra charge.**
  • Customized solutions. We work with you to build multiple estimate options based on your specific needs and budget – ranging from the immediate fix, to the longer-term solution. You decide what’s right for you.

*Exclusions may apply.
**For HVAC, Plumbing, and Electrical service work or new equipment installation in your home, in addition to any manufacturer’s warranty on equipment and parts, we will guarantee the quality of our work for the first (1) year following the work, up to twelve (12) years, depending on service type and labor warranty. If the initial repair or install fails within the labor warranty period, we will either make it right or remove the equipment and refund 100% of your money. Does not include rooter services or drain cleans. Call for details.

 

John Moore Listens

We Keep Getting Better, You Keep Getting Moore

When John Moore first began in 1965, we provided only plumbing services. Over the years, we realized that our customers were in search of more home repairs and maintenance services to meet their needs. Plumbing is essential to a quality residence, but we learned there was so much more we could do to help customers create happy, functional homes.

So, we listened. And over time, we expanded our service offering to what it is today.

 

John Moore Culture

Good people deserve good solutions and a good quality of life. This goes for our customers and our John Moore Team.

This is how we describe ourselves:

  1. We are RESPONSIBLE, because we take accountability for all the work we perform. If something isn’t right, we fix it – plain and simple.
  2. We are ANALYTICAL, because we consider all factors when diagnosing and implementing solutions, so you wind up with the best possible results.
  3. We are EMPATHETIC, because like you, many of us at John Moore are homeowners that want the same thing you do – a healthy, comfortable home where everything works as it should.
  4. We are FORWARD-THINKING, because we are always looking to present the most innovative home solutions that make our customers lives easier.
  5. We are KNOWLEDGEABLE. Our goal is to provide you the insight you need to make an informed decision about your home.
 

John Moore Timeline

Plumbing 1965
HVAC 1997
Pest Control 1998
Electrical 2005
Attic Insulation & Radiant Barrier 2007
Remodeling 2010
Old Union Financial LLC 2010
Lawn Treatment 2011
Duct Cleaning & Indoor Air Quality 2012
Roof Repair 2016