Houston, TX (August 25, 2016) – Identical twin sisters and native Houstonians Hannah and Claire Valentine recently joined their father, Don Valentine, at one of the city’s most recognized brands in home services, John Moore. In September 2015, Hannah onboarded the family business as Chief Operations Engineer responsible for continuous improvement of John Moore’s call center, dispatch, inside sales, and field activity. Claire followed a year later in August 2016 as the Company’s first Chief Marketing Officer. She will be responsible for fortifying the Company’s marketing strategies to include ‘mixed’ media and brand differentiation initiatives.
“Hannah and Claire have grown up with John Moore since they were eight years old, so they know our company and our customers,” says Valentine patriarch and John Moore CEO, Don Valentine. “Also, with Hannah’s operational experience and Claire’s successful marketing background, they bring a synergy that is going to enhance our customer and employee experience.”
Claire recently returned to Houston from San Diego where she served as Account Supervisor for Vitro. Claire’s team was responsible for increasing market share and launching a differentiated marketing campaign for Toyo Tires. The “Any Vehicle, Every Terrain” video campaign resulted in over 1 million Facebook views and 1 million YouTube views in just three weeks. Her team simultaneously managed all branding, media, and creative strategies for John Moore.
“Hannah and I are excited to transition into our family business and work directly with my father and the John Moore team,” said Claire Valentine. “It is a fulfilling experience because we get to be hands-on in all aspects of the business. We even want to know what a $29 drain clean looks like so we can serve our customers and the business better.”
While both Claire and Don Valentine graduated from Texas A&M with a BBA in Marketing, Hannah chose a career in Petroleum Engineering – a choice that is paying off in many ways at John Moore. Hannah worked in the field overseeing well site operations for Devon Energy and also participated in a rotational program for operations, drilling, and reservoir engineering. That experience has made for an easy transition into the fast-paced, technician-driven environment at John Moore.
“I’m excited to finally be working with Claire. Our roles are different, but we share the same thoughts and the same vision for John Moore. We want to be the household name,” says Hannah Valentine, “The benchmark for plumbing, HVAC, pest control, electrical, lawn care, and home services as a whole.”
To date, Hannah is credited for enhancing the culture and workplace environment at John Moore and for championing the John Moore Tech Internship program that recently graduated 100 HVAC interns in the Spring of 2016.
About John Moore
John Moore Services is Houston’s leading comprehensive home services provider. From humble beginnings as a plumbing company more than 50 years ago, John Moore has developed a service package that considers each and every aspect of your home, including HVAC, electrical, pest control, lawn treatment, restoration, remodeling, and more. Their goal is to fix your immediate problems and prevent them from ever happening again by addressing their root cause. John Moore has long been the name Houstonians call upon for reliable service and quality results that ultimately save the day – and last for years to come.