Mr. D.R.

I would like to thank you all for your professional service provided to me during our phone conversation yesterday, 5 AUG 2010. On July 10th 2010 I had already left to head back here to IRAQ and your technician, Joe, came to our house and removed and installed the new hot water heater. Joe went above and beyond duty and I am not one to just have anyone in my house with my family and me not being there I was concerned. Joe explained everything to my wife in meticulous detail and cleaned up all the mess associated with the RR of unit. When my wife experienced problems after Joe had left and we called him on his cell phone he was so pleasant and was at another job and finished there and came back to fix things. Once he arrived he again went the extra mile to put my wifes mind at ease and the hot water was flowing and we were good to go.
 
I do not know about your other associates but this gentlemen sets the standard as far as I am concerned. Your repeat customer is your best customer and the level of service demonstrated by Joe has sealed my family as customers for LIFE! Kudos to him and what ever reward your company gives to its associates he is more than deserving of that reward and MORE! I will be sending something from here in Iraq to him myself because the piece of mind knowing my family is not having any issues such as the hot water heater means so much to me you have no idea. I need to stay focused in a war zone and John Moore is on top of things and allows me to relax and do my job out here so I come home safely. HOOOORAAAAY !!!!

Ms. J.C.

The tech that came to my house was wonderful!! He knew a lot about what he was talking about and was very helpful!! He fixed the problem quick provided me with all options and was super friendly!! Thanks for wonderful service!!!!!!!

Ms. E.R.

"We called your services on July 15, 2010 after a water pipe broke whilst disconnecting a washing machine.

Your call center was very helpful and within the hour Brian arrived and put in a section of PVC pipe with new transition fittings. He was very professional and our new washing machine was fitted the next day. We have seen your TV advertisement many times and instantly said John Moore will fix it for us. Thank you so much!"

Ms. S.R.

"Mr. Mark Martelli visited our home for an estimate regarding our leaky windows. I was very impressed with his expertise, professionalism and honesty. He is an asset to your company and I understand now why John Moore comes so highly recommended. Keep up the excellent work."

Mr. N.W.

"At John Moore you definitely get more while paying less. You can't go wrong with these guys from beginning to end I was blown away by the outstanding customer service. I didn't think companies like that still existed but John Moore Services definitely restored my faith in a good company.

Their services are commendable while their prices are affordable. There is no competition when it comes to these guys; they have your best interest in mind from the time they receive your phone call till the job is complete."

Ms. N.W.

"I love John Moore Services! The techs went above and the call of duty and were completely honest about what needed to be repaired. They dint try to sell me anything I didn't need and they were very courteous, polite and concerned about my situation.

I cant say enough about the techs who service my AC unit (Cedric, Randy, and Paul) I was confident once they came out that they were going to resolve the issue. Outstanding customer service and loyalty to the customers with excellent pricing John Moore Services has earned my trust. After talking to the 1st tech Cedric who came out I had total confidence and belief in John Moore Services."

Ms. C.W.

"Grace with John Moore Services customer service department was very helpful and cooperative with my plumbing needs; she was knowledgeable and accommodated my needs in a very expedited fashion."

Ms. S.L.

"I just wanted to take a few moments to thank you for your wonderful service Anthony Williams came out and helped us with an emergency plumbing issue. He was extremely helpful, considerate, professional, and really made everything right. You have a gem on your hands! Thanks again!"

Mr. A.A.

"Eddie Brookshire and a trainee were at our house yesterday to diagnosis and fix a problem with our air conditioning system which was not cooling. Thanks to his work, our system is now cooling better than any time during the two years we have lived in this house. His professional approach and patient manner in explaining the situation is greatly appreciated. Thank you very much to Eddie and the trainee. I spent a considerable amount of time to identify a reputable a/c repair company. I decided on John Moore which proved to be a great decision. Thank you again. We are cool in our house for the first time in a long time!"

Mr. R.S.

"I wanted to thank the John Moore team for once again superior service. As our home gets older we find items wearing out and failing. The John Moore team always come to our rescue with excellent equipment, superior service and timely response. Thank you Shawn for coming out in the rain and getting our AC back to tiptop condition. Rest assured, we will be calling John Moore for all our home needs in the future."